Returns & Exchanges

We want you to be completely satisfied with your Somerset Toiletry Co. purchases, which is why we offer a 30-day return window for items in their original, unopened condition. If your order arrives damaged or you are unhappy with your selection, our team is here to ensure a smooth resolution.

1

Initiate Your Request

Contact our customer service team via email with your order number and the specific reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Carefully pack the unused beauty products in their original luxury packaging to ensure they are protected from damage during transit.

3

Ship the Items

Affix the provided return label or use a tracked shipping service to send your parcel back to our Somerset warehouse for inspection.

4

Receive Your Refund

Once our quality control team verifies the returned goods, we will process a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing